07ธ.ค. 2021Customer Service

Job Description

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries, Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Process orders, forms, applications and requests, Manage customers’ accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions 9. Perform duties as assigned

Qualifications

  • Minimum of Bachelor degree in any field
  • Minimum 3 years of working experience in insurance business or related field and telesales unit
  • Good communication skills, interpersonal skills and coordination skills.
  • Computer Literacy (MS office & Other standard software)

 

Apply Now Click  Job Application form

For more information, Please contact  Ms. Siraphat Khunchotiphong

Tel : 02 037 9888 Ext. 356

Email : SiraphatK@falconinsurance.co.th

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